Posts from category - Cancellations

Can I cancel a booking?

Yes! Any cancellation fees are determined by the property and listed on your cancellation policy. If they don't appear,…


What are StayPlanet's policies on cancellations?

After selecting the property to stay and before selecting your accommodation, you will be able to see our cancellation policies…


How are refunds processed if a booking doesn't work out?

Refunds are processed according to our Cancellation Policy page. If a Host cancels a confirmed booking made via the site,…


How do I know if my booking was cancelled?

If your booking was canceled you will receive a confirmation email.