Privacy Policy


This Privacy Policy administers the way in which StayPlanet collects, uses, preserves, and discloses information collected from individual users of the https://www.stayplanet.com website. The policy applied to all areas of the site, and all products and services offered by StayPlanet.

Personal identification information

StayPlanet is authorised to collect personal information from users in several ways including, but not limited to, registration, activities, features, resources, and activities available on our site. Users may be asked for personal information; however, they can visit the site anonymously.

StayPlanet will collect personal information from users only if they voluntarily submit it to us, and StayPlanet will respect the wishes of users who decide not to supply personal information. However, users must be aware that if they do so they may be prevented from engaging in certain activities.

Non-personal identification information

StayPlanet may collect non-personal information about users every time they interact with the site. This includes non-personal and technical information about users connected to the site, such as the operating system and internet service providers.

Web browser cookies

StayPlanet may use ‘cookies’ to enhance user experience and may place them on their user’s hard drive to keep a record and track information. Users may choose to disable their cookies. If they do so they acknowledge the site may not function properly.

Cookies can be read by the web site on your subsequent visits. The information stored in a cookie may relate to your browsing habits on the web page, or a unique identification number so that the web site can “remember” you on your return visit. Generally speaking, cookies do not contain personal information from which you can be identified, unless you have furnished such information to the web site. StayPlanet use cookies to collect information about visitors’ use of the website, including things like operating system details, the time and duration visits and IP addresses. The information collected by cookies enables StayPlanet to understand the use of its site, including the number of visitors it has, the pages viewed per session, time exposed to particular pages etc. StayPlanet will not attempt to personally identify visitors from their IP addresses. Cookies will not be used to contact you for marketing purposes. Cookies do not in any way compromise the security of your computer. StayPlanet use a session cookie for the completion of online searches. It is set only for those people who have a registered account with StayPlanet and who successfully sign in to carry out a search. It does not contain any personal information and is destroyed on sign out or after the session period has expired

How we use collected information

StayPlanet collects and uses Users personal information to improve customer service, to respond to customer service requests, support needs, personalise user experience, and to understand how users access the services and resources of our site. We also collect information to process transactions, provide services when placing an order, to send periodic emails, to administer content for promotion, survey and other site features. The email address users provide will only be used to send information and updates pertaining to their order. StayPlanet also uses information to respond to inquiries. Users can opt-out of our mailing list; however, they will receive emails including company news, update, and product information.

This personal information may be used in a number of ways:

. Detecting and preventing fraudulent activity

. As part of the account opening process for new customers, to verify your identity

. Providing you with the service that you have requested

. With your consent we may from time to time send e-mails to you with information about our products and services. We may also contact you via post, e-mail or telephone in relation to the administration of your account or to provide a service you have requested.

. We may access and disclose personal information about you if you breach this privacy policy, and / or fail to comply with applicable laws, court orders and lawful government requests, to operate our systems properly or to protect ourselves and/ or our other users.

. We reserve the right to sell the database related to this website (including personal data relating to you) to a third party if we sell, assign or transfer the assets of our business.

. We take all reasonable precautions to ensure that affiliated companies are aware of our privacy policy and that they will treat the personally identifiable information in a similar manner. The Supplier shall not publish, disclose or divulge any of the Personal Data to any third party (including for the avoidance of doubt the Data Subject itself) unless directed to do so in writing by the Customer.

How we protect your information

StayPlanet adopts data collection, storage and processing practices, and security practices to protect against unauthorised disclosure or destruction of your personal information stored on our site. Private data exchange is protected and encrypted between the site and its users.

Compliance with children's online privacy protection existing at the time

StayPlanet never collects or maintains information on our site from anybody under the age of 18, and in no way structures our website to attract younger viewers.

Use of images

This site claims no credit for any images posted on this site unless otherwise noted. Images on this website are copyright to its respectful owners. If there is an image appearing on this website that belongs to you and you do not wish for it to appear on this site, please E-mail StayPlanet at info@stayplanet.com with a link to said image and it will be promptly removed.

Your acceptance of these terms

By using this site, you acknowledge your acceptance of these policies and terms of services. If you do not agree to this policy, do not use the site.

Privacy query or complaint

Should you have a privacy query or complaint; please do not hesitate to contact our office through our contact details listed below either by phone, email or by post.

Sharing of Personal Information/data

Personal information/data pertaining to “the host” and or “the guest” is not shared.

Your Rights

Your rights are as per the General Data Protection Regulations 2018, namely:

. right to be informed

. right of access – you have the right to access the information we hold about you. This is called a subject access request and must be made to using the e-mail address set out below.

. right of rectification – should you feel that we hold incorrect or incomplete information about you, please contact StayPlanet to get any data rectified. Should you not have StayPlanet contact person, please use the contact details below.

. right of erasure (right to be forgotten)

. right of data portability

. right to restrict processing – we will always respect a request by you to stop contact by any or all methods of communication or for any specific purpose.

. right to object.

Lawful processing of data

StayPlanet processes data in compliance with the conditions listed in Article 6 (1) of the GDPR. GDPR Article 6(1) states that “processing of personal data is necessary for the performance of a task carried out in the public interest or in the exercise of the controller’s official authority including processing of personal data that is necessary for

. the administration of justice

. the exercise of a function conferred on a person by an enactment, or

. the exercise of a function of a government department.

StayPlanet also processes data under 6(1) where processing is considered “necessary for the purposes of legitimate interests pursued by the controller or a third party, except where such interests are overridden by the interests, rights or freedoms of the data subject”. GDPR also allows for data processing where it “is necessary for the performance of a contract with the data subject or to take steps to enter into a contract”.

Updating the Privacy Policy

To keep up with the rapidly evolving EU Compliance legislation and Internet environment, we reserve the right to amend this privacy policy from time to time and, if we do so, your continued use of the website will be taken as acceptance of any such change. Therefore, we advise you to check this policy on a regular basis. If we change or modify our privacy policy, we shall post these changes on this page. 

Privacy Questions and Access

If you have a question about this statement, you can send an email to the StayPlanet Data Compliance Officer. The email address for this is dataprotection@stayplanet.com. You can also contact us at this address if you have a question about StayPlanet’s handling of your information or if you wish to obtain a copy of information you provided to StayPlanet. Before StayPlanet can provide you with any information or correct any inaccuracies, however, we may ask you to verify your identity and to provide other details to help us to respond to your request. We will endeavour to respond within an appropriate timeframe.

Complaints

All complaints or concerns and appropriate resolution relating to the practices of handling personal information will be logged. Any complaints should be made to the Data Compliance Officer at the email address listed below.

Contacting us

https://www.stayplanet.com,

StayPlanet,

41 Lower Dominick Street,

Dublin 1,

Ireland.

+353 1 879 2363 / +353 1 879 2366, info@StayPlanet.com