Personal identification information
StayPlanet is authorised to collect personal information from users in several ways including, but not limited to, registration, activities, features, resources, and activities available on our site. Users may be asked for personal information; however, they can visit the site anonymously.
StayPlanet will collect personal information from users only if they voluntarily submit it to us, and StayPlanet will respect the wishes of users who decide not to supply personal information. However, users must be aware that if they do so they may be prevented from engaging in certain activities.
Non-personal identification information
StayPlanet may collect non-personal information about users every time they interact with the site. This includes non-personal and technical information about users connected to the site, such as the operating system and internet service providers.
Web browser cookies
StayPlanet may use ‘cookies’ to enhance user experience and may place them on their user’s hard drive to keep a record and track information. Users may choose to disable their cookies. If they do so they acknowledge the site may not function properly.
How we use collected information
StayPlanet collects and uses Users personal information to improve customer service, to respond to customer service requests, support needs, personalise user experience, and to understand how users access the services and resources of our site. We also collect information to process transactions, provide services when placing an order, to send periodic emails, to administer content for promotion, survey and other site features. The email address users provide will only be used to send information and updates pertaining to their order. StayPlanet also uses information to respond to inquiries. Users can opt-out of our mailing list; however, they will receive emails including company news, update, and product information.
This personal information may be used in a number of ways:
. Detecting and preventing fraudulent activity
. As part of the account opening process for new customers, to verify your identity
. Providing you with the service that you have requested
. With your consent we may from time to time send e-mails to you with information about our products and services. We may also contact you via post, e-mail or telephone in relation to the administration of your account or to provide a service you have requested.
. We reserve the right to sell the database related to this website (including personal data relating to you) to a third party if we sell, assign or transfer the assets of our business.
How we protect your information
StayPlanet adopts data collection, storage and processing practices, and security practices to protect against unauthorised disclosure or destruction of your personal information stored on our site. Private data exchange is protected and encrypted between the site and its users.
Compliance with children's online privacy protection existing at the time
StayPlanet never collects or maintains information on our site from anybody under the age of 18, and in no way structures our website to attract younger viewers.
Use of images
This site claims no credit for any images posted on this site unless otherwise noted. Images on this website are copyright to its respectful owners. If there is an image appearing on this website that belongs to you and you do not wish for it to appear on this site, please E-mail StayPlanet at email@example.com with a link to said image and it will be promptly removed.
Your acceptance of these terms
By using this site, you acknowledge your acceptance of these policies and terms of services. If you do not agree to this policy, do not use the site.
Privacy query or complaint
Should you have a privacy query or complaint; please do not hesitate to contact our office through our contact details listed below either by phone, email or by post.
Sharing of Personal Information/data
Personal information/data pertaining to “the host” and or “the guest” is not shared.
Your rights are as per the General Data Protection Regulations 2018, namely:
. right to be informed
. right of access – you have the right to access the information we hold about you. This is called a subject access request and must be made to using the e-mail address set out below.
. right of rectification – should you feel that we hold incorrect or incomplete information about you, please contact StayPlanet to get any data rectified. Should you not have StayPlanet contact person, please use the contact details below.
. right of erasure (right to be forgotten)
. right of data portability
. right to restrict processing – we will always respect a request by you to stop contact by any or all methods of communication or for any specific purpose.
. right to object.
Lawful processing of data
StayPlanet processes data in compliance with the conditions listed in Article 6 (1) of the GDPR. GDPR Article 6(1) states that “processing of personal data is necessary for the performance of a task carried out in the public interest or in the exercise of the controller’s official authority including processing of personal data that is necessary for
. the administration of justice
. the exercise of a function conferred on a person by an enactment, or
. the exercise of a function of a government department.
StayPlanet also processes data under 6(1) where processing is considered “necessary for the purposes of legitimate interests pursued by the controller or a third party, except where such interests are overridden by the interests, rights or freedoms of the data subject”. GDPR also allows for data processing where it “is necessary for the performance of a contract with the data subject or to take steps to enter into a contract”.
Privacy Questions and Access
If you have a question about this statement, you can send an email to the StayPlanet Data Compliance Officer. The email address for this is firstname.lastname@example.org. You can also contact us at this address if you have a question about StayPlanet’s handling of your information or if you wish to obtain a copy of information you provided to StayPlanet. Before StayPlanet can provide you with any information or correct any inaccuracies, however, we may ask you to verify your identity and to provide other details to help us to respond to your request. We will endeavour to respond within an appropriate timeframe.
All complaints or concerns and appropriate resolution relating to the practices of handling personal information will be logged. Any complaints should be made to the Data Compliance Officer at the email address listed below.
41 Lower Dominick Street,
+353 1 879 2363 / +353 1 879 2366, info@StayPlanet.com
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